The Legend of Computer Zorro

Zorro (Spanish for Fox) is the secret identity of Dave Woolsey, a gringo and master computer swordsman living in the Baja Norte, Southern California region. He defends the people of the land against spyware, malware, trojans and other villains, and is not only much too cunning and fox-like for the bumbling bad guys & hackers, but delights in publicly humiliating those same foes by righting their wrongs, while riding on his trusty horse Exterra.

Your Questions About Computer Repair Software Download

Betty asks…

Re: Blue screen, I can't get past the blue screen in order to download any repair software. What else?

I have the "blue screen" on my hp desktop running windows xp. I have seen online, software to download that will clean the registry. How can I download if the computer is frozen on the blue screen?

dave answers:

I agree with the other posters but I would stay away from registry cleaners as they are sometimes spyware to make your computer worse off than before. But for a short term fix I would try pressing the Ctrl-Alt-Del buttons at the same time a few times, of this doesn't work then shut down your computer by pressing and holding the power button, wait 15 seconds and start it back up. If you end up with the blue screen you may have to restore your computer back to its original state. I would call tech support or find a person that knows about computers to help you out.
D2

Mary asks…

Where can I download high quality software for Windows XP to repair the registry on my computer ??

dave answers:

I dont know of any, maybe if you know whats wrong someone can help more.

Laura asks…

If i do not own a disk that will allow me to scan and fix problems on my computer, can i download something?

i do not anything to fix the errors that i scaned. i want to be able to fix them. Is there some type of software that i can download to repair my computer? Please Help! THANKS....

dave answers:

Download the free version of Glary Utilities here:

http://glaryutilities.com/

..that will fix your Registry Files.
Also download AVAST to get rid of any virus' on your computer. Download from here:
http://filehippo.com/download_avast_antivirus/

Carol asks…

Why wont my computer download world of warcraft properly?

When I woke up today my computer couldn't start so I had to go into the computer repair
It said I had faulty software
after i finished WoW was gone.
I downloaded Original WoW and The burning crusade of of the website and WoTLK of the disc because it takes far too long to download it off the internet but the others are really fast
I dosent ask me for any patches for the first two and continues to install the most recent WoTLK for every expansion.
So why isn't my computer downloading WoW properly?
Thanks in advance

dave answers:

Never really heard of this problem before... But what I advise you to do is to call the blizz hotline or email them.

Also, you could try downloading again AND if it doesn't work, try repairing the program.

GL. Xoxo

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Your Questions About Computer Repair And Maintenance Notes

Ruth asks…

legal to sell backups? loop hole?

i saw this on a form and was wondering. does this allow a person to sell backups of anything games, movies, software, putting responsibility on the buyer?

United States of America;

Sec. 117. Limitations on exclusive rights: Computer programs

(a) Making of Additional Copy or Adaptation by Owner of Copy. -
Notwithstanding the provisions of section 106, it is not an
infringement for the owner of a copy of a computer program to make
or authorize the making of another copy or adaptation of that
computer program provided:
(1) that such a new copy or adaptation is created as an
essential step in the utilization of the computer program in
conjunction with a machine and that it is used in no other
manner, or
(2) that such new copy or adaptation is for archival purposes
only and that all archival copies are destroyed in the event that
continued possession of the computer program should cease to be
rightful.
(b) Lease, Sale, or Other Transfer of Additional Copy or
Adaptation. - Any exact copies prepared in accordance with the
provisions of this section may be leased, sold, or otherwise
transferred, along with the copy from which such copies were
prepared, only as part of the lease, sale, or other transfer of all
rights in the program. Adaptations so prepared may be transferred
only with the authorization of the copyright owner.
(c) Machine Maintenance or Repair. - Notwithstanding the
provisions of section 106, it is not an infringement for the owner
or lessee of a machine to make or authorize the making of a copy of
a computer program if such copy is made solely by virtue of the
activation of a machine that lawfully contains an authorized copy
of the computer program, for purposes only of maintenance or repair
of that machine, if -
(1) such new copy is used in no other manner and is destroyed
immediately after the maintenance or repair is completed; and
(2) with respect to any computer program or part thereof that
is not necessary for that machine to be activated, such program
or part thereof is not accessed or used other than to make such
new copy by virtue of the activation of the machine.
(d) Definitions. - For purposes of this section -
(1) the "maintenance" of a machine is the servicing of the
machine in order to make it work in accordance with its original
specifications and any changes to those specifications authorized
for that machine; and
(2) the "repair" of a machine is the restoring of the machine
to the state of working in accordance with its original
specifications and any changes to those specifications authorized
for that machine.

HISTORICAL AND REVISION NOTES
HOUSE REPORT NO. 94-1476
As the program for general revision of the copyright law has
evolved, it has become increasingly apparent that in one major area
the problems are not sufficiently developed for a definitive
legislative solution. This is the area of computer uses of
copyrighted works: the use of a work "in conjunction with automatic
systems capable of storing, processing, retrieving, or transferring
information." The Commission on New Technological Uses is, among
other things, now engaged in making a thorough study of the
emerging patterns in this field and it will, on the basis of its
findings, recommend definitive copyright provisions to deal with
the situation.
Since it would be premature to change existing law on computer
uses at present, the purpose of section 117 is to preserve the
status quo. It is intended neither to cut off any rights that may
now exist, nor to create new rights that might be denied under the
Act of 1909 or under common law principles currently applicable.
The provision deals only with the exclusive rights of a copyright
owner with respect to computer uses, that is, the bundle of rights
specified for other types of uses in section 106 and qualified in
sections 107 through 116 and 118. With respect to the
copyright-ability of computer programs, the ownership of copyrights
in them, the term of protection, and the formal requirements of the
remainder of the bill, the new statute would apply.
Under section 117, an action for infringement of a copyrighted
work by means of a computer would necessarily be a federal action
brought under the new title 17. The court, in deciding the scope of
exclusive rights in the computer area, would first need to
determine the applicable law, whether State statutory or common law
or the Act of 1909. Having determined what law was applicable, its
decision would dep

dave answers:

You can't sell it. It says so in (2)(b).

You can only make copies if it is an essential step in using the software.

George asks…

The activity for my computer science course for week 1?

this is what the activity is but i really need help in what exactly what modularity is and how i can do this assignment
any help would be so great and helpful thanks so much
below is the assignment

For next week, due Monday (1/26) at the beginning of class. Find a large-scale system (e.g.,
hospital, auto repair shop, airline, etc) other than the examples used in class. Identify how
modularity is used to make the system successful. Provide at least three examples of how
modularity supports quality, maintenance, expansion, or other evidence of success in the
system. Provide at least three references; you do not have to use a particular format for the
references, just make sure the items can be found. Note that "encyclopedia-like" references
(e.g., Wikipedia, Ask, Ask Jeeves, etc) are NOT real references; they are sometimes a good
place to start, but they are not valid references.

dave answers:

A "modular" is a small piece of a larger puzzle... A bunch of small pieces acting together to accomplish something.

Susan asks…

How to stop spams from Havoc Consultant.

Check the following mail and let me konw how i can stop the spamemr

-----
I am not a computer vendor or servicer. I am not based at Ahmedabad, bardoa or mumbai where their offices are located. then also i get spams from Havoc consultant

Date: Wed, 30 Jul 2008 11:20:35 0530
From: computer@havocconsultants.com
To:

Hi,

This is with reference to providing Computer AMC and Hardware services.

Further to the same please find attached herewith a file containing our company profile and rates for your kind perusal. Kindly acknowledge the same by a return mail.

Quotation - Non Comprehensive

No. Particulars Amount Rs.
1 Per Call Basis 99 / Call
2 Desktop (11 Pieces and Above) 500 / Piece
3 Desktop (9 /10 Pieces) 600 / Piece
4 Desktop (6 to 8 Pieces) 700 / Piece
5 Desktop (3 to 5 Pieces) 800 / Piece
6 Desktop (Two Pieces) 900 / Piece
7 Desktop (One Piece) 1000 / Piece
8 Laptop 1000 / Piece
9 Printer (Dot Matrix) 500 /Piece
10 Printer (Laser) 700 / Piece

Note :
This is non-comprehensive Annual maintenance contract (AMC).
Any parts problem / repairing / replacement during AMC period is not covered.
Software support will not be given.
Payment : Only by Cheque / DD. Cash Not Accepted.
Subject to Ahmedabad Jurisdiction Only.

We are now looking forward to serve and support you in all your computer allied problems.

For additional information/clarification please feel free to contact us.

Thanking you and assuring you of our closest attention at all times.

Regards,

Yogesh Suthar

Mobile no -

Havoc Computers

dave answers:

Never open Spam it only confirms your email address and you will get a lot more. Just hit the Spam button. Block the address so you can not get anymore.

Go to "Options" on the right side of your email page
Click on "Block Address"
Enter the address you want blocked
Click on "Add Block"
Click on “Save”
Or click on the emails and hit the spam button
Hope this Helps!!!

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Your Questions About Computer Repair Napa

Donna asks…

Ford 97 Escort, Repair troubles, high repair cost. Computer Ecm PCM Replacement?

I have a 97 escort w/ 110k. Basic sedan model Model. My heater core recently went and an onslaught of problems occurred after this.

The main problem is that I am a college student, the car didn't cost me anything but now Im looking at over a $1600 repair job.

I tried local garages with friends/and different family connections but they weren't knowledgeable of what was going on. So I broke down, semi literally and went to the deal.

They start with adding a new battery...Then a new relay box because my fans wouldn't shut off to cool the engine, then an O2 sensor because they "claimed" it was bad. I now have a 8 or $900 repair cost, "Fine I can justify it, I never payed anything for the car."

Now they are saying 5-8 wires are shorted or cut and it fried the Computer,

THE QUESTION:

Do I have them do it for the $750 they said they would do it for, or get them the part and have them install it. They said it was an easy install but the part was very expensive. But I have seen that on Yahoo Answers I might get lucky at AutoZone or Napa and get it Reconditioned.

Could someone very knowledgeable nip this in the butt for me? Thank you for your Time.
As mentioned it is uncommon for this to occur in Ford Vehicles. Im not sure where the computer is located but when my Heater Core went, it leaked on the floor of my car, quite a bit. I believe this is where he said the computer was.

dave answers:

Nothing you mention is common

Ford PCMs are the best in the industry

think you are at the wrong repair shop

try finding one at http://autorepair.iatn.net/

Thomas asks…

Help me find the cheapest price for this type of motherboard please =[?

Here is the "Original" board

Hj383-69001
Motherboard (system board) Napa GL8E- This is a Micro-ATX form factor,
Socket 775, Intel Core 2 Duo,
Pentium E2xxx series, and Celeron 4xx Series Processors supported
RoHS:Modified

Here is the "Replacement" board

Kj383-69002
Motherboard (system board) - Napa GL8E- Front side (240-pin) DIMM sockets
RoHS:Modified

Please help me find the cheapest price for that type of motherboard...i went to the computer repair shop and they charged me $25 to tell me that its the motherboard that causes the problem. and now id have to find a replacement motherboard so he could install it for another $25.. please help =[

dave answers:

I would suggest to buy Gigabyte Core 2 Quad/Intel G31/FSB1333/DDR2-800/A&V&GbE/Micro ATX Motherboard

http://www.amazon.com/Gigabyte-FSB1333-DDR2-800-Motherboard-GA-G31M-ES2L/dp/B001HH0AUU/?tag=klnprk-20

Also check out at Ebay
http://rover.ebay.com/rover/1/711-53200-19255-0/1?ff3=4&pub=5574865779&toolid=10001&campid=5336440665&customid=klnprk&mpre=http%3a%2f%2fshop.ebay.com%2fi.html%3f_nkw%3dgraphics%2bcard%26_sacat%3d0%26_odkw%3dAudio-Technica%2bAT2020%26_osacat%3d0%26_trksid%3dp3286.c0.m270.l1313

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Your Questions About Computer Repair Services Prices

Mary asks…

Computer repair service price good or bad?

Okay so my computer got diagnosed at staples

And the diagnosis said it was a bad motherboard that got messed up
:/

so then they gave us a price quote and they sAid they can fix it for 299 dollars

is it a good price or can I go to a computer repair shop and get it done cheaper?

What should I do???

Staples easy tech

I have no computer tech knowledge

:/

I know that the mother board isn't that expensive what should I do?
Do when I went to staples they told me I could just buy a brand new tower for 499

What should I ask them regarding the power supply?

So should I just invest 200 more dollars for a brand new pc?

dave answers:

I can see a partial reason for their price to be what it is... Not that I agree with it but

If they are doing a direct replacement for a specific brand/model, that may not be cheap if they have to go to the Mfr to get it.

For $300 you can get a MB, CPU, RAM and PSU. Few more dollars and throw in the OS of choice.

I'm thinking though, if the motherboard is toast... The only thing that would take that out would be a defective PSU.

I'd go with a new computer but I would not purchase it there.

Nancy asks…

Can I run a small computer repair business at 16 years old?

I am 16 years old and I have been repairing computers out of my house now for about 2 years. Is it legal for me to put flyers out advertising my services and prices? I make well over 600 dollars a year and doesn't that mean I should be filing taxes or something? Or does it not matter since I'm just a 16 year old making some side money.

dave answers:

I started the business this way.

1) a business card : phone number , email adress
give your cards to people around you. Neighbors , friends

2) set a part of your room (or garage) as a service part ; a table , a few things which can be necessary , find places where you can buy parts with good prices.

3) dont be so flexible about pricing (write prices of repairs and use them, dont say so different prices to the same repairs)

4) Be honest (Most Important of all) : People's trust is more valuable than money. You can earn more money in the future with their trust. If you dont be honest, you earn money now, but you won't have a future.

When you start making enough money regularly for a year, then think BIG.

Michael asks…

Whats a decent asking price for computer repair?

Such as re-installing windows due to corrupt files;
removing viruses;
or upgrading computer parts (Ex. Graphics card, Mobo, Ram, etc)

im not good when it comes to prices because i dont want to charge cheap, but i dont want to overcharge either. That, and im horrible when it comes to placing an amount for a service.
Anyone experienced when it comes to pricing?
and should it be the same prices for both laptops and desktops? what do you guys think?
Thanks for your answers

dave answers:

I think you should stick to flipping burgers and leave the computer repair for the real techs

James asks…

Why am I not getting customers from my computer repair website?

I have a computer repair service business and have a website for it. I do get few visitors each day, but do not get much customers contacting me for service; not even price quote. Can anyone look at my website and tell me if there is something that is not appealing to the customers and what changes I can make so I get more customers.

http://home.comcast.net/~my-links/pc.doc

I do have a domain name for my site, but I’m giving only copy of home page into a different server without any address or contact information so no one thinks that I’m spamming/ advertising.
knowital, I repeated this question in two different category so that appropriate person can see it and answer my question. It seems worked.

VicSEO, I do have a real website, I just put this on a word doc and a Comcast server to show you my how my site looks like. If I did put my real site address, people might report it as spam.

dave answers:

Hi,

The reason might be related to the look and feel of website. Either the website design might not be good, or the text written on the website might not be impressive. You might need to get your website redesigned. You might also have came across such instances.

Suppose, you are searching something on google and you get 100s of website. There could be some sites which you might have closed immediately while you might have seen some websites really intresting.

You can workout this practice: search some websites related to your business on search engine. Goto their site and if it look and feels good then comapre it with website. You will know the changes required.

Before get your website redesigned, access your budget for that. You may also go for Search Engine Optimization implementation for your website. Feel free to contact me for further clarifications.

Hope this helps!

Carol asks…

Starting up a Computer Repair Service?

Hey I am interested in computers and know my way around them I am A+ certified in computers through school and would like to do some local computer repairs, in my free time to get some on the side cash and to widen my knowledge in computers, not that it needs widening, trust me. I am very talented with computers and most of my friends and family come to me for repairs, How would i go about opening a small computer repair service locally, i'm not talking about getting known but would i have to do any things to stay out of legal trouble? I will only do this for fun and locally and wont be making a fortune doing it. Any ideas on getting around and prices, i want to be able to do this for fun and experience. THanks
What if I am under 18?
I seem to have forgotten to mention that I am IT certified. Sorry for the inconvenience.

dave answers:

It's nice to be confident, but you do need to widen your knowledge before attempting to strike out on your own. You may think you know a lot already, but at under 18 you can't really know that much because you haven't been around long enough. There's still a lot of PC's around that are 10 years old - or older, and confronted with such beasts, you'd be struggling I reckon.

You need to learn from an experienced technician first IMO and get to know about older PC's and their foibles because you will be asked to fix many an ancient relic that people can't bear to get rid of.

I would suggest you familiarise yourself with Linux too. A Linux live CD is a valuable tool in the technicians armoury

***edit*** Sorry, pretty pieces of paper count for nothing. I had 3 years at college initially, but learned (much) more in 6 months working at a computer shop with two experienced technicians

Sharon asks…

16 Year Old Computer Repair Charge Price?

Hi, I'm going to take a big step forward and start up a computer repair business and I would like to know how much I should charge for my services? I am extremely good with computers from getting rid of viruses and spyware to fixing a computer that won't even boot up.

Anyways I was looking for exact prices for what I am doing but any help would be great! Geek Squad (overpriced computer fix-it team) charges a ton, so I'm confused on how much I should charge considering I'm only 16 it will probably be less.

Anyways how much for the follow services?

Spyware and Virus Removal?:
Fix a none booting computer:
Backup computer:
Internet router Configuration:
Or an Hourly Rate?:

Anyways any help is nice! Thanks for all answers, best answers will defidentally be given.

dave answers:

Since you're just starting out, I would recommend sticking with an hourly rate. The problem with doing things on your own is that you can be held responsible if something gets worse with a system you are working on that belongs to someone else.

Since you probably have good troubleshooting skills and can handle problems quickly, I would say base it on the convenience factor for your customers. To start, 15 - 30 dollars an hour would probably be fair. It sounds a little low, but when you're just starting, you should make some money, and a lot of people don't even make that rate at their jobs, so you're doing good!

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Your Questions About Business Computer Repair Companies

Carol asks…

What tax forms do I need to file for a computer repair business. ?

I own and operate a local computer repair company. I need to know what tax forms I need to file and in what order. I have read everything just about on the IRS website and still have no clue on what to do. I know something about a Schedule C form, but where do I send it, how do I figure up my taxes, estimated taxes, excise taxes, or what do I need to do?

dave answers:

You file your 1040 or 1040A and then attach the Schedule C. On the 1040 or 1040A, there is a line for the Schedule C.

Donald asks…

This is a advertising for my computer repair business I think it needs to be revised suggestions anyone?

Lowcost Computer Repair
We repair computers for less then major companies
We also upgrade computers for a fraction of the cost of big computer companies
If you purchased a used computer that is missing parts we will put in parts for a great price
We charge by the job instead of the hour
No job is to big or to small
Call for a free price quote today.

dave answers:

"Lowcost Computer Repair"
low cost computer repair

"We repair computers for less then major companies"
"We also upgrade computers for a fraction of the cost of big computer companies"
we upgrade and repair computers for less

"If you purchased a used computer that is missing parts we will put in parts for a great price"
Bring your computer up to date

"We charge by the job instead of the hour"
"No job is to big or to small"
We charge by the job or by the hour, as you prefer

"Call for a free price quote today."
excellent, people love free, can I borrow this?

Just my humble suggestions

Helen asks…

I'm looking to start my own computer repair company. What would be a good name for the business?

I'm looking to start my own computer repair compay. What would be a good name for the business? It seems like everything I think of is taken. I will be Repairing and installing PC's, Servers and Networks for homes and businesses.

dave answers:

PCDRS
Personal Computer and device repair store

Nancy asks…

How much money does it take to open a Computer Business?

I want to open a Gaming Cafe/Computer Repair Company, What are the costs to start a business in this category?

dave answers:

Hi im tyler from senia.co.uk we offer business solutions in the form of computing needs networking etc. If you live in the uk email me and we could go into business tea_weed1@hotmail.com good luck

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