When it works well, e-mail can be great.  It's hard to beat e-mail for everything from staying in touch with family to requesting information from businesses or other organizations.  Want to send the same message to several people?  Communicate with someone across the continent?  Transmit photos, manuscripts or other information?  For speed and efficiency, this virtually instantaneous medium is one of the most convenient features of modern life.

But e-mail is not without problems.  If you key in the name of an intended recipient but your message keeps bouncing back, you might not be singing e-mail's praises.  Ditto for attachments that won't open or other such nuisances.  With just a little patience, though, you can readily overcome most e-mail problems.  What follows are 4 common e-mail problems along with solutions for overcoming them.

Problem – Returned Messages

This may be the most frustrating of all e-mail problems.  After taking the time to create a message, you click on the “send” button and consider your task accomplished.  But the next thing you know, the message pops up in your in-box with a heading that it did not reach its intended recipient.

Solutions

First, take the simple step of checking to see that the address of your recipient has been entered correctly.  This may seem obvious, but sometimes the only thing wrong is a misplaced letter, the use of “com” instead  of “net”, or some similar error.  If you know the correct address, this is a straightforward matter of double checking each character.  If not, you might need to experiment by sending multiple messages, or by entering alternative addresses with slight variations.  Under this approach, you simply keep track of which messages are bounced back and compare them with the overall list of addresses you used.  If you sent four variations but only three were returned, you have solved the problem by the process of elimination.

Sometimes the source of your problem lies with the recipient.  If messages to other addresses go through but fail here, try to contact the intended recipient by other means and report the situation.  The cause may range from a temporary problem with the recipient's server to a switch to another e-mail provider, to a full in box.  In this case, simply waiting may be the best recourse.  Or a phone call or other communication may be required on your part to obtain the correct e-mail address.  If all your messages are being returned, you may have a connection problem.  See below for more details.

Problem 2 – You Have Lost Your Connection

Sometimes a failure to send or receive e-mail can be traced to a lost connection with your Internet service provider.

Solutions

If you see a “failure to connect” or “no response” message or have otherwise determined that you have failed to connect, double check to make certain there are no physical problems.

First, check your cables and connections.  If you use a dial-up modem, listen to make sure it produces the normal high-pitched dialing sound.  If not, the problem could be a loose connection.  Locate the phone cord that runs from the back of your computer to the phone jack, and then make sure that each end is plugged in snugly.

If you will don't hear the expected dialing sound, check to make sure your phone cord is undamaged.  If it seems worn, replace it with a new one.  Other steps include making certain the line is plugged into the right port, and checking the phone jack by plugging the cord into a different jack.  If you hear the dialing sound after any of these steps, you have made a successful connection.

Connection problems may be more common with dial-up modems than with broadband connections, but the latter are also dependent on physical connections.  A loose wire or poorly connected cable can easily be problematic.  Sometimes a glitch occurs that can be best addressed by repeating portions of the initial set-up process.  A simple fix touted by Verizon technical service reps for some DSL (digital subscriber line) customers is to disconnect the three lines from the back of the modem and then reconnect them in a specified order.  When this action is taken, the online connection is immediately regained.

If you are online but keep getting bumped off, the lost connection can be the result of an unintended software command.  In Outlook Express, for example, you will find the command “Hang up when finished.”  If the box in front of this phrase is checked, the connection will automatically be severed each time you send or download e-mail.  Sometimes a misdirected click of your mouse will cause you to place a check in the box even though you do not realize it.  Simply click on the check mark to make it disappear, and the hang-ups will cease.

These 2 common e-mail problems are quite easy to determine and when rectified will make your emailing experience more enjoyable.

As we continue to evolve into the world of e-mail that is part of our everyday life, sometimes little problems arise that bother the user.  Previously we talked about returned messages and lost connections, both which can be aggravating, and supplied solutions.  But there are a few more problems that can affect an e-mail user causing frustration and we will address these here, and again provide reasonable solutions to over come them.

Problem 1 – You Cannot Send a Message

Even when there is not a connection problem, you may attempt to send email, but find that it continues to remain in your outbox.

Solution

Typically this is a software problem, the result of otherwise unapparent damage or corruption to one or more e-mail messages.  To address this problem, first copy any unsent messages as text.  Then save them on the computer's hard drive or a back-up storage medium.  After all messages have been saved, highlight all the messages in your outbox and click on “delete” or “clear”.  When clearing your outbox, start over.  Just copy unsent messages from the text files, pass them into new e-mail messages and resend.

Problem 2 – The E-mail is Missing an Attachment or the Attachment Won't Open

An especially handy feature of e-mail is the ability to send and receive attachments.  Transmitting documents, photos or other such information can save time and money compared to the U.S. Mail or express delivery services.  At the same time, attachments can be real headaches.  A common frustration is to receive an e-mail message that refers to an attachment, but then find nothing is there.

Solutions

Often the best solution is to request that the sender try once again, since it is not unusual for the writer to refer to an attachment, but then forget to attach it.  Even if this is not the case, your request might prompt the sender to re-think the attachment's format before transmitting again.  If the problem continues, consider asking the sender to paste the contents inside an e-mail message and try again.  This may disrupt formatting, but can be an effective way to circumvent attachment problems.

If you see a message that the attachment has been deleted, it may be that your anti-virus software has detected a virus, and you're better off without it anyway.  But if you find that all attachments are indiscriminately being deleted, check your mail properties.  If a box is checked that blocks all attachments, remove the check mark so that you can receive attachments.  If you then receive a message from an unknown person, or if the message or attachment seems suspicious, delete the message without opening the attachment.

A related problem is to see that an attachment has been transmitted, but find that you are unable to open it.  The causes (and thus the solutions) vary.  In some cases, the problem is that the software used by the sender does not match that of the recipient.  As with a missing attachment, a simple fix is to ask the sender to copy and paste the contents of the attachment within a follow up mail message.  Even if formatting is disrupted, you can still get the gist of the information.  You can also use your own copying and pasting process to reformat the contents, if that is important.

Another strategy is to save the document to your hard drive, and then open the software program that was used initially to create it.  Once this program is in use, your computer may be able to recognize what had been the attachment, and open it.  If you do not have the appropriate software loaded on your computer, you may be able to download it from the Internet; just follow the on screen prompts to proceed.

Problem 3 – You Have too Much Incoming Mail or Cannot Download What You Have

If you are receiving large volumes of e-mail, you may be vulnerable to several difficulties.

Solutions

Many Internet service providers place limits on the amount of storage provided to each user (although some have recently increased storage limits).  If a pre-set limit is reached (perhaps because you've gone too long without downloading your e-mail, or have been inundated by SPAM or virus induced flood of messages), additional messages will be bounced back to those who sent them.

Of course the direct approach is to download your mail and then weed it out, but a smarter move may be to access your e-mail account via Web mail.  That way you can see a listing of all messages and quickly delete any that do not appear to be of interest.  The end result is the same, but this step can save a great deal of downloading time if you're using a dial up modem.  It also adds an extra measure of virus protection even if you have a broadband connection.  Since you're deleting messages from your ISP's server before they ever have a chance to infect your computer, it's like killing mosquitoes before they bite you – instead of afterwards.

If you do not have a Web mail account, it's easy to get one.  Simply go to a provider such as Yahoo (www.yahoo.com) or Lycos (www.lycos.com) and register.  You can also use a site such as mail2web (www.mail2web.com) or webmail4free.com without even registering.  Go to the site and enter you e-mail address and password.  You will see a listing of all incoming mail, which you can read and then retain for downloading, or delete, as you choose.

A similar challenge may be caused by unusually large message.  Again, this problem is more common with dial-up modems, where hefty messages may take an annoyingly long time to download.  In the worst cases, you may find yourself unable to receive other messages, because the connection with the server where your messages are stored is severed when a time limit has been reached.

Use of Web mail can also do the trick here.  Just log on to the third-party site, peruse the list of messages in your inbox, and choose the one that is the largest (most Web mail programs automatically list the size of each message).  If the message seems of potential interest, open and read it, and then delete it.  Or if it is obviously spam or something in which you have no interest, you can delete the message without even bothering to read it.  Once you have removed the offending message, your other incoming mail will no longer be blocked.

If you do not have Web mail, an option is to contact your Internet Service Provider and ask for help.  Once a customer service representative deletes the offending message from the ISP's server, you can then download all remaining messages.

Also keep in mind that retaining too much e-mail can be an organizational problem, if not a technical one.  Take time to delete e-mail that does not need to be saved for future reference.  Allowing too many messages to accumulate wastes storage space and makes it more difficult to find important messages when you need to refer to them.  For messages that merit retention, create a series of folders so that they can be readily located, and so that your inbox will not become too full.

10 Steps To A Safe, Smooth Running PC

These ten steps will help you increase your computer's security. From discovering viruses to learning how to avoid them, this article is a must read!

Windows password:  This is the easiest way to make sure you know who is using your pc. Choose a lengthy password that contains capital and lower case letters. Including a number or two will greatly increase your security. Having a Windows password means that the only people that can log onto a Windows session are people that you have granted access to.

Password Security: You should never write your passwords down. Using the same password all the time will also make it very easy for hackers to reach your personal information. So if you can’t write it down and you’re not supposed to use the same one – how are you supposed to keep track of all of your passwords? The easiest way to do this is to use a password manager. We prefer to use Roboform. Roboform is an easy to use password and profile manager that docks neatly into your Internet Explorer toolbar and keeps track of all of your passwords for you. Roboform also uses a master password system. You will have one password that accesses all of the passwords in the program. This way you can keep all of your information safe and secure. You can download Roboform for free by http://www.roboform.com.

Spyware Remover: Next to spam, spyware is the internet’s biggest annoyance. By definition, spyware is “any software that covertly gathers user information through the user's Internet connection without his or her knowledge, usually for advertising purposes. Once installed, the spyware monitors user activity on the Internet and transmits that information in the background to someone else. Spyware can also gather information about e-mail addresses and even passwords and credit card numbers.” The amount of spyware that exists on your pc is dependent on the amount of internet surfing you do. A good rule of thumb here is to scan for spyware once per week or whenever poor system performance surfaces. If you don’t have a spyware scanner, we recommend http://www.webroot.com.

Antivirus:  This should go without saying, but if your computer is connected to the internet you need antivirus software. With weekly scans and program updates you should be protected from most threats. For added protection, we
recommend using more than one anvtivirus scanner.

Firewall: A firewall will keep unwanted visitors out of your computer. You can obtain a firewall either by using software application like ZoneAlarm or Black Ice Defender, or by using a router with your internet connection. For more information on routers plese visit http://www.Linksys.com.

File sharing: Basically, file sharing programs are the single biggest security risk you will come across. This is because the only facts you have about the files you are downloading are the file name and the file size. It is quite simple to change a filename to dupe someone into downloading a virus or other malware like keystroke recorders. Our advice – stay away from file sharing at all costs. If you need to use it, make sure you have updated antivirus software installed and running.

Research: In a sentence – know what’s out there. http://www.Symantec.com  has a section on their website  that will serve you well. Knowing what types of viruses exist  and how to avoid them will make you a much smarter internet user.

Email protection: Most of the antivirus applications available offer email scanning. If yours does not, you will want to get one that does. Email scanning will make sure all of your incoming and outgoing emails are safe for both you and the recipient. Email viruses spread very quickly by using your address book to propagate. Never read email from people you don’t know and always make sure your email scanner is active.

Network security: Another way that viruses spread is through computer networks. We have a few quick tips to keep your network safe. Always scan any files that come in from other computers. Even if it’s a file you have brought from home. Never allow a file to be placed on your network until it has been scanned. The main server should be the only computer with file sharing enabled. By not allowing computer users to transmit files, you can quickly neutralize a threat.

Maintenance: Performing weekly virus and spyware scans will go a long way to keeping your computer safe. Defragmenting weekly will also greatly improve performance. If you put in the effort, you will be rewarded with a safe and smooth running pc. Not to mention fewer headaches!

By following these ten guide lines, you will greatly improve the performance of your computer. You will also generate peace of mind as you gain a new sense of security.

When you connect to the internet you can harm your PC. That is a fact. The reason antivirus software and other similar products where created is to protect your PC.

It is not your fault that you got viruses, however you should take the precaution methods to stop this from happening again.

Keep PC Clean: It is important that your PC stays clean if you use the internet. Clean from the 'bad, harmful objects' that are also known as spy ware, adware or viruses.

There are many different types of harmful objects but luckily there exist also cure to keep your PC protected.

A must use Software: The two most important software you must have are an antivirus and an anti adware. There is no need to purchase 30 different kinds of anti spy ware software...

However you must choose two software which will protect your PC. These will work in the background automatically. Some anti adware products also heal spy ware not just adware.

Schedule Maintenance: The software will block spy ware and adware. However you should also use the software when you are offline. You should scan your
PC using both software at least once every three weeks. That will clean any harmful objects. These objects can make a lot of harm to your PC.

Safety Measurements: We already mentioned that you need two software to keep ongoing protection on your PC.

If you download software/movies/images/videos or any other thing from the internet it is recommended that you scan those items. Before opening them right click on them and use your antivirus to scan them.

Go to Control Panel to turn on Firewall. Firewall is also an ongoing protection which is very important.

Once you have your software installed these protect your PC and you get back the freedom you deserve. Remember that prevention is better than cure.

Looking to buy a new computer?

Overwhelmed by all of the options available to you?

Stressed by the high cost of computers today?

For most people, buying a new computer does not have to be as stressful as buying a new car.  If you’re like most people, and you have a limited budget for buying a computer, then you need to try to get as much computer for your money as possible.

Here are 3 simple ways anyone can save money when buying a new computer:

1) Shop around for best deal.

Sounds pretty obvious. But many people don’t realize that they don’t need the fastest, most expensive computer with the most “extras”. In fact, if you are already using an older computer, even the least expensive new computer will be a big upgrade. If you don’t know a lot about computers, you educate yourself by shopping around. Ask lots of questions, compare prices, compare features, then find the best price. Shop at your local electronics store, and look for the best deals online. You’ll be surprised at how much money you can save by shopping around!

2) Install your own “extras”

Many computers you will find in a store have a lot of extra software already installed. While this is convenient, it is not always the best way for you to save money. Also, while many of these extras sound good, you don’t always need them. You can often find better deals by shopping around separately for your own software extras (such as a word processor, anti-virus, popup blocker, spyware removal, games, etc). And some of these you can get for free. So before you buy the “fully loaded” computer, ask yourself if you really need all the extras, then shop around to see if you can buy a scaled down computer - and get the extras yourself for much less!

3) Don’t buy extended warranty

If you are not a computer “techie”, the extended warranties offered by the computer retailers often sound like a good idea. After all, who wants to be bothered paying for service on a computer after you buy it. But keep in mind that most computers come with a warranty, and most computer problems will either happen at the beginning (when you still have the warranty in effect) or much later (when it might be cheaper to buy a new computer). Technology changes very quickly these days. So consider whether or not it’s worth the inflated price of the extended warranty. And, if you really feel you need the extended warranty, then ask to purchase it at a lower price. Not all retailers will negotiate on the warranty, but some will. And whether you buy the extended warranty or not, make sure you back up all your files periodically, just in case!

If you have an unlimited budget, consider yourself lucky. If you do business on the computer, make sure you get what you need, while trying to keep the price down. At any price, buying something that does not fit your needs is not a good deal.

Hope you find these tips helpful, and happy computer shopping.