The Legend of Computer Zorro

Zorro (Spanish for Fox) is the secret identity of Dave Woolsey, a gringo and master computer swordsman living in the Baja Norte, Southern California region. He defends the people of the land against spyware, malware, trojans and other villains, and is not only much too cunning and fox-like for the bumbling bad guys & hackers, but delights in publicly humiliating those same foes by righting their wrongs, while riding on his trusty horse Exterra.

Archive for November, 2009

Computer Repair – Part 2

Owing a computer is almost essential in today’s world. With the introduction of the internet and the convenience of email as a method of communication, it’s easy to see why most people want to have a computer in their home or office.

Computers are like anything else and there are times when they don’t operate as planned. It’s frustrating to be sitting at your desk ready to play a game or work on a document only to find that your computer isn’t being cooperative.

When it comes to computer repair it’s often wise to seek out professional help. A computer technician is specially trained to evaluate the problem and offer the best possible solution.

There are certain types of computer repair that you might want to undertake yourself. These are usually minor fixes that can be handled with a bit of instruction and attention to detail.

A computer repair that you might be able to take care of yourself is the replacement of the computer’s battery or fan. Every desktop computer has a fan inside of it. This fan is used to keep the computer’s components cool. It’s essential that the fan operates efficiently to ensure that the computer doesn’t become overheated.

The first sign that your computer’s fan might not be operating properly is that you’ll notice a different sound when you start or run your computer. Instead of immediately taking it to a computer repair shop, take a moment to test the fan.

Computers typically have two fans. One is used to cool the power supply and the other is used to cool the CPU. Open the cover of the computer and listen. If the sound does appear to be coming from the fan that cools the CPU you’ll want to replace it.

If the computer is still under warranty than this type of computer repair will be done free of charge. Follow the instructions you were given for repairs at the time of purchase. If the warranty period has elapsed you can either take it to a computer repair shop or do it yourself.

The very first and most important step when doing any computer repair is to unplug the computer from the electrical outlet. You’ll then need to examine the fan to see how it’s connected. It will probably be attached by a few small screws. Once these are loosened you’ll need to disconnect the fan from its power supply. This will be one or two small clips. Then take the fan to your computer repair shop and purchase a new one.

After replacing it, reattach the cover and plug the machine in. The fan should operate perfectly now and the noise that you were hearing will have disappeared.

Sometimes a computer will make noises because a piece of hardware isn’t attached properly. One of the likely culprits is the CD-Rom or DVD drive. Again for this type of computer repair, you’ll want to carefully remove the cover and listen for the source of the noise. After tightening the screws that hold the hardware in place and reattaching the cover, plug the machine in and listen if the offending noise is gone.

When it comes to computer repair it’s important to be safe and thorough. Computers are an expensive investment and keeping them running efficiently is crucial. If you are comfortable handling a small computer repair yourself, give it a try. If you’re not comfortable, take the machine to a local computer repair shop and allow the experts to do their job.

Home computer repair is not brain surgery! Most computer repairs can be broken down into two specific areas, software and hardware. Now I do admit that in some people’s hand, a screwdriver can be a dangerous object. But if you can change a light bulb without shocking yourself, I’d bet you could swap out a computer part. Software gets a little trickier but is still within the grasp of most computer users.

I’ve been involved in computer repair in one way or another for over 25 years. The three major repairs I get called for on a weekly basis are:

Spyware/Malware Issues

Hardware failure (power supplies, hard drives, and ram usually)

Computer boot problems (lost password, toasted OS, hardware failure)

All of these can be quite a challenge depending on the value and risk of losing important data, which can be anything from tax records to photos. Any computer can be repaired; it just depends on time and budget. But not all data can be rescued. If a hard drive suffers a catastrophic hardware failure, data recovery is doubtful (unless you want spend 100’s if not 1000’s of dollars for special services).

So the best scenario in any home computer repair solution is have a good backup of your important data before you start any repair. I never work on anything for over an hour without immediately backing it up on another media (USB thumb drives are only about $30 for up to 5 gigs of storage and CD or DVD prices are under a buck). I learned the hard way very early in my computer using experience. It’s much easier to deal with any home computer repair if you don’t have to worry about important data. *Please, backup your data right after you finish this article and start doing it on regular basis.

When you have a secure backup, the home computer repair is a matter of a little investigative work (to determine the real issue – sometimes Windows will point you in the wrong direction) and coming up with a good solution. Let’s look at the best way to prevent each of the three most common computer repairs and if you already have the problem, some possible solutions.

Spyware/Malware – Two good preventive measures to eliminate Spyware and Malware is to keep your OS (normally Windows) up to date on security patches from your friends at Microsoft. This is pretty easy to do if you turn on Automatic Updating in your Security Center (go to Control Panel, click on Security Center, then check that Automatic Updates is turned on). The other is to make sure you have a good Anti-Virus software installed and it gets updated automatically. These two programs give you about a 93% solution.

Another 5% can be addressed with Anti-Spyware software such as Windows Defender (free from Microsoft, just do a search for it on your choice of Search Engine) or Spybot, a free program from www.spybot.info that does a good job too. Where’s the last 2%, well there is no 100% solution I’m sorry to say. Although common sense on where you surf, what email you open, and where you click can generally keep you safe.

What if you are already infected? Well, there are manual ways of removing Spyware/Malware programs but they aren’t pretty and involve a whole lot of searching around and rebooting in safe mode. If you search on the offender (normally most have a common problem) you can find a manual solution. If you would rather skip all that hassle, the most effective commercial program I’ve seen is SpySweeper. Last time I looked it was only $30 per year and could save you a lot of time and pain. You can find it here: www.webroot.com

Hardware Failure – OK, not a lot of prevention available for this home computer repair. Keep in mind that most modern computer components have a 3-5 year mean failure rate. Depending on how much you use or leave your computer on each day, this time period can expand. I have several testing computers that are very old (plus 7 years) that don’t get used often.

But one point I do want to make is that almost every customer I call on for a hardware failure issues had warning signs before the final crash. Strange noises, computer freezing up, frequent re-starts, etc. are causes for alarm. Don’t wait until the computer literally dies, if any of these events start occurring, go to the proactive mode and replace the power supply, hard drive, or ram. Which one? That’s a challenge, I’ve found that some diagnostic programs can be helpful, but a lot of the time it’s experience.

Basic rules of thumb; Freezing, rebooting can be both flaky power supply and RAM going bad. Power supplies slowly loose ability to supply enough wattage, so if you run fine for the first 30 minutes that’s another tip it could be the power supply. RAM just gets flaky due to constant heating and cooling. It will usually start dying slowly too. Both are cheap to replace but the power supply has anywhere from 8 to 10 plugs you get to keep an eye on when changing out. Any power supply above 250 watt will be fine for most computers, 300 watt is better. Match the power supply or RAM exactly or look up the motherboard requirements if you want to jump up in speed or wattage.

On hard drives, boot failure with the message “no operating system” or similar is almost always a controller or hard drive (some hard drives have controllers on them that go south too). When you go to save or copy files and get an error can also indicate a hard drive issue. Noises of any kind coming from your computer can only be the power supply fan or hard drive. Sometimes you can low level format a drive and bring it back but with the cost being so low on new hard drives, why take a chance.

Boot Up Problems – Number one offender is Windows of any flavor. All versions use a “registry” to manage all software, user, and hardware settings. This is just a fancy database of settings but can easily destroy itself. Open files don’t close properly when there’s a software problem and there goes the database integrity. When you go to reboot, the registry is not readable or flat gone. In Windows XP, there are several files involved in the “hive” (5 to be exact). Any one of these can toast itself, but I always replace all five since they are so interdependent on settings.

The easiest fix, if you can access the Recovery Console, is to find a usable set of back up files and copy them to the current area of access. This sounds pretty simple but the directory structure is fairly long and you have to unhide the backup locations. If you go to Microsoft’s knowledge base here you can read all about the Recovery Console and how to replace registry files: http://support.microsoft.com/search/?adv=1 .

You can run the Recovery Console from Windows XP if it is installed or from your install CD if not. But what if you don’t have an install CD (many computers manufacturers don’t provide one anymore)? You can always use a bootable CD with an NTFS write enabled OS (like Linux) and do the same copying of files recommended in the Recover Console information. If that sounds too scary, you can always borrow some friends Windows XP install CD of the same flavor (Home or Pro) to use Recovery Console. OK, no friends have an install CD and no access or desire to Linux CD, now what?

Well, plan B is to take your hard drive out of the computer, change the little connector on the back of the hard drive to slave (most hard drives have instructions right on the case to show how), and connect it to a working Windows XP computer. Now you have access to the drive with an NTFS write enabled OS. Go back to the instructions on Recovery Console fix and get after it.

If the hard drive won’t even light up or spin, well then you get to install a new one. Most of the new units have a CD that will handle all the details of adding the new hard drive. Then you get to use your Recovery CDs from the manufacturer to install the all the original software on the new hard drive. Don’t have the restore disks? Check with the computer manufacturer and they’ll sell you a set for under $20 usually. Make sure you give the exact model number to get the right software for your unit. Whenever I buy a new computer, if I don’t get a set of recovery CDs, I order them right then and there. That way I’m ready for what ever happens.

So, now you have the basics on home computer repair for the three most common problems. It’s not that hard for most people, just take it slow and read the instructions. Push comes to shove, find a friend who may have a little more experience to help. You buy the pizza and they provide a little experience and moral support.

How to locate a computer repair shop – Part 4

Do not take your computer to The Geek Squad. Best Buy will take advantage of your vulnerabilities, clean out your wallet, and offer you a subscription to Sports Illustrated.

i took my PC to The Geek Squad after a Trojan horse disintegrated my hardrive. the virus basically stabbed my software to death. i couldn’t even turn it on. i was a college student at the time, desperate, anxious, too dependent upon my equipment. i took the computer to the place i bought it from – Best Buy. The Geek Squad, a team of outside hires from Israel, greeted me with peculiar smiles, and guaranteed a clean recovery: only for the price of $234.00. But that didn’t include the virus protection software, which was an additional $190.00. i was vexed, unable to speak. but it seemed as if it was my only option. So i succumbed. Big mistake.

i got the PC back, and it worked. it was running well. they had reformatted everything, made it easily accessible – a clean fix, end of story. right? well, not necessarily.

Weeks later my roommate received the same virus, a devastating Trojan Horse. The virus had the same affects, totally destroying his software, rendering his computer inoperable. But, remembering my expenditures, he decided to fix the problem himself. He deleted everything from his computer, made it more of a DOS screen, a decorative mirror, totally useless. After he deleted everything, he rebooted the system and uploaded all of his software. It took him a couple of hours, but it was minuscule work on a Sunday evening. i believe he watched a movie – Pulp Fiction – during the whole process. it turns out it worked. his computer was back online, up and running, faster than before.

i recently found out The Geek Squad fixed my computer the same way my roommate fixed his. they spent a couple of hours, deleting my software, and re uploading it. i even provided them with my own software. they charged me over $400.00, a struggling college student, vulnerable, and desperate. they took advantage of me, cleaned me out. for what? a profit? how many people are subjected to this? wouldn’t you say it’s unfair? couldn’t you compare this situation to a situation involving an ignorant mechanic, taking his or her car to a garage and getting a thousand dollar bill for something they could have done in half an hour? Who or what do we blame? Capitalism? Politics?

I have my theories, but they all seem arbitrary at this point. i would just suggest not taking your computer to Best Buy. Go to a mom and pop computer store. Go to a place that is apathetic about unethical profitability. ask a friend that is familiar. Do not, and i repeat, do not take your computer to the geek squad.

Searching For in Home Computer Repairers?

Searching For in Home Computer Repairers?

Computer service repairs can be most expensive, especially when you a small business decides to outsource the proper people from a Computer repair company.

Computer repair companies can charge an awful lot of money to fix your home pc repair problems and very often, this is something small businesses home pc repair. So where does a person find affordable home pc repair services! They need to look no further than a Searching for in Home Computer Repairers agency like Go Inavid.com.

Inavid are a place their services, and also where businesses and individuals come to find computer service. Inavid.com computer repair should be more affordable than hiring from a home pc repair because there is only one person to pay at the end of the pc repair. If you want to find suitable Inavid, just look through the advertisements on the internet. If you fail to find the perfect person in the ads, it might suit you better to post your own project advertisement. Be specific about the job; provide details computer training, computer training software, proposed rates and the location.

If you difficult to find several skilled Inavid.com computers’ specialists. If you are interested in training your own staff, there should also be a wide range of pc repair training Inavid, willing to come on site and offer courses computer training, online computer training, online tech support, software tutorials, video tutorial software,  windows tutorial software, computer learning software. This way, you will have well trained staff already and less need in the future for hiring computer repair specialists. While major problems will always require an expert on computer repair, training sessions help to computer problem solutions, computer problem solutions, on site computer service, staff learn to use the equipment properly and subsequently fewer IT emergencies will arise.

Inavid computer specialists can help your business e learning out in a lot of ways, home computer help and fixing your computers is only one way! Have a good look around an inavid agency website and see who you find.

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If you think home computer repair is hard or next to impossible then please read this article.

Ok, so you are almost certainly here reading this because you have, or believe you have a computer predicament, or maybe your home computer is just not performing normal. DO NOT do the flying experiment! Your computer cannot fly, and will by no means be able to fly, so do not test this theory out of your second story window! Simple home computer repair techniques I will explain to you will help; all while your bank account stays untouched(credit cards too)

So concerning this blog… I am going to be schooling you(not selling you) how to go from identifying that you have a home computer repair problem, all the way to fixing that same problem. The principle is to get your home computer functioning the way you want it to.

Along the journey you will learn I do own and control a home computer repair and services company, BUT in no way am I at this juncture to solicit their services. We only service a very little area in southeast Michigan. Be taught what you can here for free, so that you will not require any home computer repair gurus for help. If you are inquisitive what our website looks like take a look, I am very proud of it: www.CHcompsol.com

What not to do. Do not shell out for such programs like Norton Anti Virus, Mcafee Anti Virus, or any other over priced program. These programs expend more on advertising than on the quality of their product, and most will not assist you in your mission to get your home computer repaired. Also there are programs obtainable only by way of the internet which will not resolve any of your home computer repair problems and only make your bank account decrease.

Some programs are, Registry Repair, Registry Cleaner, Reg Mechanic, and Reg Cure. These programs will cause you a lot greater harm than benefit, and there are not a lot of ways to get help in the occasion you do not recognize how it works.

I have experimented with most of the programs in one way or more on my home computer. You can discover a lot of them when you do a very easy Google query for “home computer repair”. I have thus far not found one program that works effectively for a broad variety of computer repair problems. There are a number of programs that function well for very precise list of home computer repair jobs, the problem then is in recognizing your individual issue, and can it be fixed without spending money; often the answer is yes!

In the occasion I do ever find a program that can resolve a lot of the normal home computer repair issues, I won’t delay in endorsing the program and I will profit monetarily. You have been warned. I am human and this is what I love to do, if I can get paid for it, while staying honest, I will. Until then, on with the free home computer repair counsel and instruction…

Home Computer Repair – how did I learn?

How do I identify how to repair home computer repair problems? I have learned a lot, diverse things from different programs that I had to buy. I educated myself that these programs were not doing anything really complicated, everything I knew I could do myself .

I have decided not to tell you the exact learning process with my experience with various programs, and online tutorials about home computer repair. That will just end up boring you a lot, and you’ll leave and end up paying for some program that will cause you more harm than good. Not to mention cause your bank account $ amount to decrease! Instead I will explain to you in very simple terms how to do your very own home computer repair.

I’ve gained the knowledge, so I am passing it off to you, in the hopes you can benefit, or your computer can benefit, without spending loads of cash on programs that will not work and just confuse you.

Most programs that claim to fix your computer, do not, and are a big waste of $$$. I know, as I have tried a lot of them when first getting into home computer repair. I learned a lot from them, in how they worked, but my bank account took a hit for this.

I learned that these programs were not doing anything special, and I eventually taught myself the gist what each program did. Now I am able to fix almost any home computer repair problem. You will have the ability to do the same, but you will not have to learn from an over priced program you have to purchase and spend hours interpreting.

You could now do one of two things: use a professional company to do your home computer repairs or you can comprehend that almost all problems are very simple to fix, and you are able to do it, with a little help from me, in no time flat.

So don’t become stressed out while reading my blogs, ingest my lessons one step at a time. I wish I could emphasize this more, you must take this slowly and stop when you don’t understand something before moving on. In very little time you will have the skills to identify and resolve most of your own home computer repair issues.